Yardman Vibes
Yardman Vibes was created to bring authentic Afro-Caribbean flavour straight to your doorstep across the UK. We carefully source quality food, drinks, and everyday essentials that celebrate Caribbean culture and taste.
Our mission is simple — make it easy, fast, and reliable to enjoy the products you love, wherever you are in the UK. With quick dispatch, trusted delivery partners, and a growing range of favourites, Yardman Vibes is built for the community and beyond.
From pantry staples to hard-to-find island favourites, we’re here to keep the vibes real.
FAQs
We offer the following UK delivery services:
1–3 Working Days Delivery – £9.99
Your order will be delivered within 1–3 working days after dispatch.
Next Day Delivery (Monday–Friday) – £15.99
Orders placed before the daily cut-off time and selected for Next Day Delivery will arrive on the next working day after dispatch.
Please note:
- “Working days” exclude weekends and public holidays.
- Delivery times are estimates and may occasionally be affected by courier delays or peak periods.
1. Return Eligibility
You may request a return within 2 days (48 hours) from the date of delivery.
To qualify for a return:
- The item must be unused
- The item must be in its original packaging
- The item must be in the same condition as received
- Proof of purchase (order number) must be provided
Returns requested after 48 hours of delivery will not be accepted.
2. Perishable & Fresh Goods
Due to the nature of our business, perishable goods (including fresh produce and chilled items) are non-returnable and non-refundable unless:
- The item arrives damaged
- The item is defective
- The item is incorrect
Any issues with perishable goods must be reported within 24 hours of delivery, with clear photographic evidence.
3. How to Request a Return
To initiate a return, please contact us with:
- Your full name
- Order number
- Description of the issue
- Clear photos (if applicable)
Contact details:
Email: info@yardmanvibes.co.uk
Phone: +44 7985 573127
Returns must not be sent without prior approval.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item is faulty
- The item is damaged upon arrival
- We sent the wrong product
In certain low-value cases, we may choose not to require the item to be returned and instead send a replacement at no additional cost. This decision is made at our discretion.
5. Refund Eligibility
Refunds are granted only in cases of:
- Major defects
- Significant damage
- Incorrect items sent
Minor packaging damage that does not affect the product itself does not qualify for a refund.
Refunds are processed only after:
- The returned item is received
- The item is inspected and approved
6. Refund Processing Time
Once your return has been inspected, we will notify you of the outcome.
If approved:
- Refunds will be issued to the original payment method
- Processing time is typically 7–10 working days, depending on your bank or payment provider
Delivery charges are non-refundable unless the return is due to our error.
7. Refusal of Returns
We reserve the right to refuse returns if:
- The item has been used
- The item is not in its original condition
- The request is made outside the allowed timeframe
- The product is perishable and not defective
8. Contact Information
Yardman Vibes Ltd
293a High Road
Leytonstone
United Kingdom
E11 4HH
Company Number: 17005012
Email: info@yardmanvibes.co.uk
Phone: +44 7985 573127
1. Cancellation Timeframe
You may cancel your order within 24 hours (1 day) of placing it.
After this 24-hour period, cancellation requests will no longer be accepted, as your order may have already entered processing or dispatch.
2. Orders Already Dispatched
Once an order has been fulfilled and dispatched, it cannot be cancelled.
If you no longer wish to keep the item after dispatch, you must follow our Return & Refund Policy once the order has been delivered.
Delivery charges are non-refundable unless the return is due to our error or a faulty product.
3. How to Request a Cancellation
To request a cancellation within the eligible timeframe, please contact us as soon as possible with:
- Your full name
- Order number
- Reason for cancellation
You can contact us at:
Email: info@yardmanvibes.co.uk
Phone: +44 7985 573127
Cancellation requests are not confirmed until you receive written confirmation from us.
4. Refunds for Approved Cancellations
If your cancellation request is approved within the 24-hour window:
- A full refund will be issued to your original payment method.
- Refunds may take 3–10 working days to appear in your account, depending on your bank or payment provider.
5. Right to Refuse Cancellation
We reserve the right to refuse cancellation requests if:
- The request is made after 24 hours
- The order has already been processed or dispatched
- The request appears fraudulent or abusive
6. Contact Details
Yardman Vibes Ltd
293a High Road
Leytonstone
United Kingdom
E11 4HH
Company Number: 17005012
Email: info@yardmanvibes.co.uk
Phone: +44 7985 573127